Xprite USA Reviews

Xprite USA offers a variety of products with prices that reflect the quality and specialization of their items. For example, customers can find Off Road LED Lighting & Parts with sale prices like $79.99, down from the regular price of $89.99. They also offer Polaris RZR RGB Chasing Panel Dash Light Bar Kits on sale for $109.99, reduced from $125.99. These prices indicate the company's competitive positioning in the market, providing cost-effective solutions for off-road and emergency vehicle lighting needs.

Xprite USA offers a 30-day return policy for products in new and working condition, in their original packaging. Customers are responsible for return shipping charges. Refunds, excluding shipping fees, are generally issued within 3 business days of receiving the returned items. A restocking fee of 15% or more may apply. For defective or malfunctioning products, or those damaged during shipping, Xprite USA may cover return shipping costs. The warranty period is 1 year from the purchase date for LED lights and parts. Replacement orders issued 180 days after the initial purchase date will be charged for shipping, and partial refunds are available for items over 6 months from the purchase date. Products are intended for their advertised purposes and misuse or general wear and tear are not covered by the warranty.

Customer reviews for Xprite USA are mixed, with a Trustpilot rating of 2.7 out of 5. Positive feedback highlights great customer service and product backing, with customers appreciating prompt support and replacements for defective items. Negative reviews mention issues such as products failing and poor quality, with some customers experiencing problems with LED lights and emergency strobe lights. Concerns about shipping and customer service responses are also noted, with some customers facing challenges in getting replacements or refunds for faulty products.